fbi direct - direct mail essentials
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FBI Direct Limited, 3 Enterprise Way, Stores Road, Derby, DE21 4BB
Tel: 0800 0266 855   Fax: 01332 372700   email: info@fbidirect.co.uk
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Direct mail essentials...

There are a number of factors that you may like to consider when planning you next mailing campaign:

Always measure your response:
The main benefit of using direct mail is that you can measure its effectiveness. With the inclusion of response codes such as “quote DM123 when you order “ or specially allocated free-phone numbers and  e-commerce tailoring, you know exactly who is replying to what offer and therefore whether the offer was effective or not.

Always test your mail piece:
But what if it didn’t work and you have blown your entire budget in one go? It makes sense to trial your mailing. Send out a few hundred or a few thousand and see what sort of response you get. If it’s not right then change it and send out a few more. Start with your existing clients and customers, see what impact it has on them. What happens if you mail to them more regularly? And if it did work, mail it to them again. You are likely to get another 50% of your original response rate the second time around.

Test different formats of mailshot:
Some offers may be more suited to a formal letter and brochure approach in a window envelope. Newsletters may have better impact in clear poly-wrap, enabling the receiver to see the exciting new thing that you have to offer them. Consider postcards or one-piece mailiers ink-jetted directly with names and addresses if you want to make bold headline statements without the need for opening anything.
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Wording of  your offer:
Although the overall presentation is important, it is vital to grab your readers attention immediately. The headline is the thing that the eye is immediately drawn to, so make it straight to the point. Clever headlines that challenge the readers intelligence can be a real turn-off if you make the reader feel inferior.

Always sell benefits and not features:
People generally don’t care about what you do, but how it makes their life better.

Breaking-even is good:
If you don’t immediately make a killing from your mailing you may be tempted to think that it was not a success. Work on the ‘break-even principle’. So long as it covered its costs, then you have got your name in front of a lot of potential new clients. Those that do place orders will hopefully bring in repeat business in the future. To calculate your break-even point divide the overall cost of the mailshot by the value of your product. This will tell you the number of orders you need to receive in order to break-even.

Reduce your costs:
You may think that producing a mailing yourself will save you money. The exact opposite is actually true in most cases. By using our services you will not only produce a far more professional looking mailing, but the overall cost will be lower than printing, stuffing and posting it yourself.